Mission

Save more lives—faster, better, and with dignity

一人でも多くのいのちを、最短で、最善で、尊厳をもって救う

Vision

A New York where definitive help is always five minutes away.

どこにいても“確かな救い”が5分先にある

Values

• Safety First — Zero harm as a daily discipline.
  患者・市民の安全を最優先。ゼロ・ハームを追求
• Clinical Mastery — Evidence-based ALS/BLS, continuous education, rigorous QA/QI.
  エビデンスに基づくALS/BLSケア、継続教育、徹底したQA/QI
• Time Discipline — Shorten not just response, but time-to-first-intervention.
  到着だけでなく“初期介入までの時間”を短縮
• Compassion at Scale — Clear words, calm tone, cultural sensitivity.
  状況や文化背景に配慮した丁寧な声かけと説明
• Equity of Access — Same standard of care, regardless of zip code or income.
  言語・所得・地域格差なく同水準のケアを提供
• Team of Teams — Seamless ops with hospitals, FD/PD, and community partners.
  現場の連携最適化—隊員、病院、警察・消防、コミュニティと協働
• Radical Transparency — Billing clarity, public quality metrics, open feedback.
  請求・品質指標・苦情対応を可視化
• Relentless Innovation — CAD/AVL, ePCR, tele-consults, predictive deployment, low-emission fleet.
  CAD/AVL、ePCR、遠隔診療、予測配置、脱炭素車両の導入

Promise

The best possible care—right here, right now.

今すぐ必要な最善”を、あなたのそばへ